Refund policy
Returns and Exchanges
- Somerset Kids will gladly accept returns of unworn, unwashed, undamaged or defective merchandise. Tags must be attached. Returns are accepted within 10 days after delivery date. Returns will be refunded in the form of the original payment. Returns accepted after the 10-day period will be issued a store credit. All sale items, personalized items, and pre-orders are FINAL SALE.
- Should you need a different size, we will happily exchange any unworn and unwashed merchandise. Tags must be attached.
- Please email us at returns@somersetkids.com for return instructions. Prepaid return labels are not provided. Should you need us to provide a label for return shipment, we will deduct $6 from your refund once the return is received.
- Please allow 3-5 business days for your return to be fully processed once we receive it.
Preorders
- Pre-Order items are FINAL SALE. Orders containing Pre-Order items ship COMPLETE. If you need part of your order sooner than the Pre-Order item is scheduled to arrive, please place two separate orders.
- We do our best to communicate all estimated ship dates provided from the manufacturer. We are not responsible for delays from the manufacturer.
Monograms
- All monograms/personalized items are FINAL SALE. Please allow 1-2 weeks for all personalized items unless otherwise agreed upon.
- Orders containing personalized items will ship COMPLETE. Please place separate orders if other items are needed sooner.